Shipping and returns
Shipping your package
Packages are generally dispatched within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Regardless of the delivery method chosen, we send you a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot group two separate orders placed separately, and shipping fees apply to each of them. Your package is shipped at your own risk, but special care is taken to protect fragile objects.
The dimensions of the boxes are appropriate and your items are properly protected.